CRM Guru is hosting a webinar and PDF presentation from the folks at NetSuite:
Zach Nelson CEO of NetSuite Inc., and a panel of former customers of Salesforce.com discuss of "The Top 5 Reasons Customers Abandon Salesforce.com" and why thousands of Salesforce.com users have switched to NetSuite, the integrated business management suite that includes CRM, Accounting/ERP and Ecommerce.
I was critical of Jonathon Tangs attack a year ago and I'm equally skeptical of NetSuite's attempt. This is not the way you attack and dislodge an industry leader.
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What's left for NetSuite to do? SFDC is so far ahead they are fighting for #2/#3 in on demand CRM. Most companies look for SFA, the pointy spear. NetSuite can't get away from competiting with SFDC. Same issue RightNow has with SFDC is midmarket and higher. Both NetSuite and RightNow are in tough spots for growth down the line.
Posted by: James | 20 November 2006 at 12:36 PM